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we help luxury retail and hospitality brands look as good online as they do in person. your physical experience is premium, but your digital presence isn't telling that story. we fix that.
close the gap
here's the disconnect.
your showroom is stunning. the lighting, the materials, the way everything feels when someone walks in. customers get it immediately: this is premium.
then they go to your website. and it's.. fine. maybe even good. but it doesn't capture what makes your space special. it doesn't make people feel what they feel when they walk through your door.
so you attract bargain hunters online and premium customers in person. your competitors have worse products but better websites. and designers keep giving you pretty sites that don't actually understand your business.
at ART—WORK, we close that gap. we make sure your digital presence matches your physical excellence; customers who find you online arrive with the same expectations as those who walk in off the street.
you've probably tried fixing this before. hired a designer. got a new site. maybe it even looked good.
but nothing really changed. the disconnect stayed. because a website redesign without brand strategy is just decoration with a deadline.
most designers execute. they make things look good. but they don't ask the hard questions: what makes your brand feel the way it does in person? what story should every touchpoint tell? how do you translate atmosphere into interface?
so you end up with a polished site that could belong to anyone. it's clean. it's professional. it's forgettable. and it still attracts the wrong customers because it doesn't communicate what makes you different.
the gap between your physical and digital presence isn't a design problem. it's a direction problem.
strategic foundation
defining your market position, what makes you different, and why customers should choose you. whether refining what exists or building from scratch.
brand identity
creating visual and verbal systems that communicate your positioning. not just aesthetics; strategy made visible.
digital execution
websites and experiences built on that foundation. every design decision directed by strategy, not trends.
ongoing evolution
keeping your brand cohesive as you grow. new touchpoints, same clarity.
working with luxury retail and hospitality brands requires more than design skills. it requires understanding how physical spaces create feeling. how atmosphere becomes identity. how every touchpoint needs to tell the same story.
whether you're opening your first location or refining an established brand, we help you build something coherent. something that feels premium everywhere it shows up.
we're not here to execute your brief. we're here to help you figure out what that brief should be. to ask the questions most designers skip. to direct the full picture, not just one piece of it.
this is partnership, not project work. we limit our client roster to maintain the depth and attention your brand deserves.
deep dive discovery
understanding your market, your customers, and the experience you want to create.
strategic positioning
defining where you sit in the market and how to communicate that clearly.
brand system creation
visual and verbal identity rooted in strategy; the foundation for everything that follows.
execution across touchpoints
digital, physical, print, events. bringing your brand to life wherever it shows up.
nominated as best designer across 5+ categories
official wix studio partner for websites and templates
neuro web award 2025 for excellent web design
"thank you louis – i really enjoyed working together on this! i highly recommend working with ART–WORK because of the attention to detail and creative approach. a very good experience."
flora
–
voelcker design
,
ceo
find out more
"ART—WORK helped us by creating a completely refreshed website that was unique to all our competitors, allowing us to create more engagement with our customer base - new and old."
werner
–
klebe lichtideen
,
ceo
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"us: hey taylor, can we showcase this work we did for you on our website?
taylor: we'd be honored!"
(we think that says it all)
taylor
–
mugen creations
,
ceo
find out more